MaritimeOne
Complete Crew Management Platform for Modern Maritime Operations
MaritimeOne is a multi-tenant SaaS platform that streamlines crew management, document tracking, payroll, contracts, P&I case handling, and AI-powered analytics — all in one unified system. Now with an AI chatbot for natural language data queries, and a mobile app for crew self-service. Built for manning agencies and ship operators who need reliable, modular tools that scale with their fleet.
The Crew Management Challenge
Manning agencies and ship operators juggle crew records, certifications, deployment schedules, and compliance requirements across dozens of vessels. Spreadsheets break down. Disconnected tools create data silos. Critical documents expire without warning.
MaritimeOne brings it all together — a single platform where your crew operations team can manage the complete crew lifecycle, from recruitment and documentation to deployment, contracts, payroll, and performance tracking, with real-time visibility across your entire fleet.
Built for Maritime Workflows
Unlike generic HR tools adapted for maritime use, MaritimeOne was designed from the ground up for the unique demands of crew management. Every feature reflects real workflows used by manning agencies, ship operators, and fleet managers worldwide.
The platform’s modular architecture means you start with what you need and add capabilities as your operations grow — no paying for features you don’t use. Per-tenant feature flags give you even finer control over exactly which capabilities each client gets.
Why Manning Agencies Choose MaritimeOne
- Reduce crew change cycle time with structured 4-step workflows and automated document clearance
- Eliminate expired document risk through proactive monitoring and advance alerts
- Streamline payroll processing with vessel-based allotment and automated calculations
- Predict and prevent risk with 4 ML models — retention risk, P&I incident scoring, claim cost intelligence, and 6-month seasonal forecasting
- Ask anything in plain English with the built-in AI chatbot that queries your live data
- Empower your crew with a mobile app for documents, assignments, and cash advance requests
- Stay POEA compliant with built-in contract management and 6 POEA report types
- Evaluate crew performance with configurable KPI templates and retention analytics
- Gain operational visibility with 85+ pre-built reports and real-time dashboards
- Scale confidently with multi-tenant architecture that isolates each client’s data
New in This Release
- AI Chatbot — A conversational AI sidebar embedded directly in MaritimeOne. Ask questions like “show crew on MV Neptune” or “how do I print a crew list” and get instant answers from your live data and built-in how-to guides. Streams responses in real-time for a fast, natural experience.
- Crew Mobile App — A new progressive web app built specifically for seafarers. Crew members can install it to their home screen, receive push notifications for document expiry and assignment updates, view their sea service history and allotment summary, and submit cash advance requests — all from their phone, even during brief connectivity gaps at sea.
- Operations Dashboard — A real-time fleet-wide view combining crew change status, vessel monitoring, and document expiry visibility — all in one live dashboard with SSE-powered updates.
- File Management — A built-in file browser for managing organizational documents and attachments outside of crew records, with folder organization, multi-upload, rename, move, and copy.
- Excel Adjustment Upload — Bulk wage corrections via downloadable Excel template, uploaded directly into allotment transactions.
Everything inside MaritimeOne.
A modular platform — pick the capabilities you need, add more as you grow.
Core Crew Management
Centralized crew profiles with complete lifecycle tracking — personal details, education, medicals, family, bank accounts, and sea service.
- Comprehensive crew profiles with photo, personal details, and contact information
- Education history, medical records, and family member tracking
- Bank account management for allotment processing
- Sea service records with vessel and rank history
- Crew pool scheduling for availability planning
- In-house training tracking integrated with training module
- Blacklist management and emergency contacts
- Command palette for instant global search across all modules
Crew Change Operations
End-to-end crew change workflow with multiple view modes and monitoring checklists.
- Crew change memos with Kanban, Card, and Table views
- 4-step workflow: Draft, Approved, In Progress, Completed
- Pre-departure and post-arrival monitoring checklists
- Document clearance verification before deployment
- Bulk crew change operations for fleet-wide rotations
Document Management
Track, store, and monitor crew documents with automated expiry alerts and clearance workflows.
- Document upload with categorization and tagging
- Automated expiry monitoring with advance notifications
- Mandatory document checklists per rank and vessel type
- Document clearance workflow with item-level approval
- Bulk document status reporting across fleet
Employment & Contracts
Manage crew employment contracts with POEA compliance and bulk report generation.
- Contract creation and lifecycle management
- 6 POEA report types with bulk generation
- Sea service records with vessel and rank history
- Contract expiration tracking and renewal alerts
- Integration with crew change workflows
P&I Case Management
Manage Protection & Indemnity cases from incident to resolution.
- Case creation with incident details and crew association
- Claims tracking with financial summaries
- Treatment records and medical history
- Activity logs for case timeline and audit trail
- 9 P&I report types with chart drill-down analytics
- P&I club and clinic directory management
Payroll & Allotment
Automated wage calculations with vessel-based allotment processing, government deductions, exchange rates, and 13 allotment report types.
- Wage computation with rank-based pay scales and vessel wages
- Vessel-based allotment transactions with half/full month support
- SSS and PhilHealth contribution tables built into the system
- Exchange rate management for multi-currency allotments
- Custom payroll items with configurable rates
- Allottee and beneficiary management with bank account tracking
- Cash advance management with approval workflow
- 13 allotment reports — payslips, bank transmittal, SSS/PhilHealth/HDMF remittance, summary of accounts, wage scale, and more
- Excel adjustment upload with downloadable template for bulk wage corrections
Performance & KPI
Configurable KPI templates and crew evaluations with retention analytics.
- Configurable KPI templates per rank and vessel type
- Crew performance evaluations with scoring
- Retention analytics with snapshot history
- Performance trend tracking over time
- KPI monitoring reports and dashboards
AI & Analytics
Four-model ML intelligence suite — crew retention, P&I incident risk scoring, claim cost intelligence, and seasonal incident forecasting.
- Crew retention prediction — ML.NET model scores every crew member with risk level, top contributing factors, and rank-breakdown charts
- P&I risk scoring — predicts P&I incident probability for all onboard crew with vessel-level rollup and estimated financial exposure
- Claim intelligence — average cost analysis by case type and severity, with most common diagnosis keyword trends from historical cases
- Incident forecast — 6-month seasonal P&I incident volume and cost projection with 80% confidence intervals, seasonal index by month, and peak risk month identification
- All models trainable on demand from your own historical data
- Printable PDF reports for all four analytics tabs
AI Chatbot
Conversational AI assistant embedded as a sidebar — ask natural language questions about your crew, vessels, and operations.
- Natural language data queries — 'show crew on MV Neptune'
- Step-by-step how-to guides with built-in knowledge retrieval
- Accurate, real-time data lookups across all modules
- Real-time streaming responses for instant answers
- Customizable name and accent color per tenant
- Read-only by design — safe for any user role
Crew Mobile App
Progressive Web App for seafarers to view their documents, assignments, cash advances, and allotment information on mobile.
- Install-to-home-screen with native app feel
- Push notifications for document expiry and assignment updates
- View-only access to personal documents, sea service, and assignments
- Cash advance requests with approval tracking
- Allotment summary and history for crew financial visibility
- Works during brief connectivity gaps for life at sea
Operations Dashboard
Real-time fleet-wide operations view combining crew change status, vessel monitoring, and document expiry visibility in a single live dashboard.
- Real-time vessel status across all active crew changes
- Live monitoring checklist progress per vessel
- Document expiry and clearance alerts surfaced by vessel
- Crew complement overview — onboard vs. required
- Staggered row animation and live SSE updates for instant situational awareness
File Management
Built-in file browser for managing organizational documents and attachments outside of crew records.
- Folder and file tree browser with breadcrumb navigation
- Upload multiple files at once with progress feedback
- Create, rename, move, copy, and delete files and folders
- Inline file previews and download links
- Tenant-scoped storage with module-level access control
Reports & Analytics
Comprehensive reporting suite with 85+ pre-built reports, PDF/Excel/Word export, and interactive dashboards.
- 85+ pre-built reports covering all modules
- Export to PDF, Excel, and Word formats
- Reports Hub with search, pinned favorites, and recent history
- Dashboard KPIs with real-time data
- Chart drill-down for interactive data exploration
- Inline parameters for quick report generation
Vessel Management
Complete vessel registry with detailed specifications, classification, and crew complement tracking.
- Vessel registry with type, flag, classification, and engine details
- Owner, manager, and principal association
- Vessel wages configuration per vessel
- Crew complement and onboard crew tracking
- Port directory with global coverage
Master Data
60+ configurable reference tables that adapt to your organization's needs.
- Rank and position hierarchy management
- Principal and client company profiles
- Training course and certification catalogs
- Document type and license configuration
- Port agents, travel agents, and government registries
Multi-Tenant Platform
Enterprise-grade multi-tenancy with subdomain isolation, feature flags, and modular access control.
- Subdomain-based tenant isolation for data security
- Per-tenant feature flags with granular configuration
- Modular pricing — pay only for the modules you need
- Role-based access control (RBAC) with fine-grained permissions
- Real-time SSE notifications for critical events
- Dark mode and tenant-specific branding
Frequently asked questions.
What technologies do you work with?
Frontend
Backend
Database
AI & Reports
Infrastructure
Is MaritimeOne a cloud-based platform?
Yes. MaritimeOne is a fully cloud-hosted SaaS platform. Each tenant gets their own subdomain with isolated data, so there's nothing to install or maintain on your end.
Can I start with a few modules and add more later?
Absolutely. MaritimeOne uses modular pricing — you only pay for the modules you need. Start with the Starter plan and upgrade to Professional or Enterprise as your operations grow.
How secure is my data?
Every tenant's data is fully isolated through subdomain-based tenancy. The platform uses role-based access control (RBAC), encrypted connections, and regular backups to keep your crew and operational data safe.
Ready to Modernize Your Crew Management?
See MaritimeOne in action. Book a personalized demo or start your free trial today.